Privacy Policy
1. Introduction
Welcome to Realikea. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.
2. Company Information
Realikea Ltd
182-184 High Street North, East Ham, London, England, E6 2JA
Email: support@realikea.co.uk
3. Information We Collect
We collect the following personal data from you:
- Name
- Email address
- Profile image
- Payment information (collected and processed securely via Stripe and PayPal)
- Uploaded design images for analysis
4. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our services
- Process payments securely through third-party payment processors
- Analyze uploaded images to generate insights and reports
- Communicate with you about your account and updates
- Enhance and improve our services
- Ensure secure login sessions
5. Cookies
We use cookies strictly for login session management. These cookies are essential to provide you with secure and uninterrupted access to your account.
6. Data Sharing and Third Parties
We do not sell or share your personal data with third parties for marketing purposes. Your payment information is securely processed by Stripe and PayPal. We may also use third-party service providers for hosting, analytics, and customer support to help operate our services effectively and securely.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your personal data at any time by contacting us.
8. Your Rights
If you are located in the United Kingdom, European Union, or other jurisdictions that provide similar rights, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Request restriction on processing of your personal information
- Request transfer of your personal information (data portability)
- Object to the processing of your personal information
To exercise any of these rights, please contact us at support@realikea.co.uk
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
10. International Data Transfers
We provide our services globally. Your information may be transferred to and maintained on servers located outside of your country or jurisdiction where the data protection laws may differ from those of your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@realikea.co.uk